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  • Personal Lines Supervisor
    Job # 1474
    Job Type: Customer Service
    Start Date: 10/05/2018
    Location: Fairfield County, CT
    Salary: Open

Description

The Personal Lines Supervisor will provide prompt, accurate, professional support to both staff and clients.  The Supervisor will offer direction to staff members including ongoing training and changes in workflow as deemed necessary to maximize E&O prevention.

Responsibilities:

  • Provide supervision to assigned personal lines division staff members by monitoring workflow and offering guidance
  • Offer advice and counsel to assigned staff on matter related to agency procedures
  • Coordinate and oversee services provided Account Managers and Assistants to ensure client need are met
  • Evaluate service staff and provide ongoing guidance and training procedures and workflows
  • Support management by assisting in file audits and offering suggestions on procedures and workflows

Requirements

Education/Experience:

  • Minimum 5 years of Agency Personal Lines experience required
  • Property and Casualty Producers license required
  • Working knowledge of Word, Excel and the internet required
  • Applied System “Epic” system experience desired
  • Working knowledge of companies represented desired